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Policies, Terms and Conditions:

 
Copyright and Trademark Notice  by  Gemvw.com
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Gemvw.com (Gervais Engine) is not affiliated in any way with Volkswagen. The word(s) VW / Volkswagen are used for description purpose only.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.   Any rights not expressly granted herein are reserved.
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Credit Cards  by  Gemvw.com
We accept the following credit cards: Visa & MasterCard. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. 
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Links  by  Gemvw.com
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by  Gemvw.com
We accept money orders, cashier’s checks, and company checks (upon approval) in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by  Gemvw.com
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by  Gemvw.com
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Gemvw.com (Gervais Engines) reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Out-of-Stock or Discontinued Products  by  Gemvw.com
We will ship your product as it becomes available. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. Occasionaly our providers discontinue a item and they are ordered before we can update our database. If this happens we will contact you to make you aware and either refund or replace the product with its replacement. You may cancel your order at any time prior to shipping.
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Privacy  by  Gemvw.com
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using full Https:// and SSL encryption security as well as Cisco firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by  Gemvw.com
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns & Warranty Information  by  Gemvw.com
Engines:  

Gemvw.com (Gervais Engine) warrants engine to the original owner to be free from defects in material and workmanship under normal use for a period of six months or six thousand miles (Whichever comes first) from the original date of purchase (accessories are covered with a 30 day warranty).

All Warranty will be voided if the following conditions are not met. The engine must be inspected to confirm proper installation within 5 days of installation. The oil must be changed and the valves properly adjusted after 60 minutes, 300 miles, and 1000 miles. The oil must be changed and the valves must be properly adjusted after each consecutive 2500 miles for the life of the engine. For local customers that prefer to have Gemvw.com (Gervais Engines) preform said services a $225.00 service is available.

Warranty does not cover failure due to the following: Neglect, improper installation, overheating, incorrect valve adjustment, insufficient or contaminated oil, additives, or outright abuse. Warranty will not apply to engines installed with non stock or missing accessories. warranty will not cover the engine if it is determined by Gemvw.com (Gervais Engines) that the vehicle the engine is installed in has affected the performance or reliability of the engine.

Because a majority of the time overheating is caused by improper installation or the incorrect adjustment of accessories that are out of Gemvw.com’s (Gervais Engine)  control, the engine is not warranted against damage resulting from the overheating of the engine. Examples of damage from overheating include but are not exclusive of burnt pistons or valves, seized rings, cracked blocks, cracked heads, and cracked, burnt or seized crankshaft. The warranty does not cover excessively worn rings caused by contaminated fuel or air, burnt or bent valves, or foreign debris dropped in the intake or crankcase.

Liability: The liability of Gemvw.com (Gervais Engine) is limited solely to the repair or replacement of defective parts. This warranty does not cover and labor incurred in diagnosis, defect, removal, or installation of the engine or any other accessories. The warranty does not cover the tune ups as they are outside the control of Gemvw.com (Gervais Engine). Keeping the engine and vehicle serviced is the complete responsibility of the owner of the engine. The warranty does not cover any other contingent expenses. Gemvw.com ( Gervais Engine) shall not be liable for any incident, special, consequential, or exemplar damages, or for any service such as towing, hotel accommodations, and not expressly provided herein. Gemvw.com (Gervais Engine) does not pay for any shipping of parts returned and you must get RA# for any parts returned. The obligations assumed under this warranty are limited to the repair or replacement of defective parts as provided herein, and are in lieu o all other obligations,  warranty’s or guaranties expressed or implied

Parts:  

All parts are sold AS-IS and are guaranteed to be in working order and free from defects. There are no refunds, exchanges, or warranty's on Electrical, Carburetor, or High Performance Parts.

All returns must contain a copy of the original invoice and must be returned within 30 days of the date on the original invoice. There will be a 20% restocking fee on all returns. Customer is responsible for all return shipping costs and is encouraged to use a reliable shipping method and insure all returns for the original value of the product. We do not refund shipping & handling fees.

Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will be accepted for full refund.
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Shipping Policy  by  Gemvw.com

Shipping Times:  For items we have in stock orders revived by 5pm pacific will ship out within 72 hours excluding weekends. 

Consider any shipping or transit time offered to you by gemvw.com only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

All orders that include tracking information may be tracked on the respective carriers website.

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Taxes  by  Gemvw.com
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by  Gemvw.com
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Gemvw.com (Gervais Engine) shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Gemvw.com (Gervais Engine) shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Gemvw.com (Gervais Engine) shall immediately issue a credit to your credit card account in the amount of the incorrect price
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